Terms

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Agreement and eligibility

You must be at least 18 to create an account or use Starlette. By creating an account, accessing the service, or selecting the acceptance controls, you agree to these Terms. If you use Starlette for an organization, you confirm that you have authority to bind it.

The service and AI

Starlette provides language-learning, practice, feedback, and AI-generated features. AI responses, scores, translations, and pronunciation feedback can be wrong, incomplete, or biased, so verify important information. Starlette is not medical, legal, financial, emergency, or other professional advice.

Accounts and acceptable use

Provide accurate account information and protect your credentials. Do not disrupt or probe the service, bypass safeguards or usage limits, scrape or resell access, infringe rights, upload unlawful or harmful material, deceive or harass others, or use Starlette in violation of law. Reverse engineering is prohibited except where law expressly permits it.

Content and intellectual property

You retain rights in content you submit. You grant the operator a limited, worldwide licence to host, process, transmit, and display it only to provide, personalize, secure, and support the service. Starlette software, branding, and supplied materials remain owned by their licensors. AI output may not be unique; your use is at your risk and subject to law and third-party rights.

Paid plans, renewal, and cancellation

Checkout shows the price, currency, billing period, and applicable tax before purchase. Starlette provides the service under these Terms, but who sells the purchase depends on where you bought it. On the web, your purchase is sold by Stripe as merchant of record through Link: Link is the seller for that transaction, issues your receipt, and appears on card statements as LINK.COM. Cancel at link.com or through the billing portal. In the Android app, purchases are sold by Google Play: Google is the seller for that transaction, issues your receipt, and appears on statements as Google Play. Cancel and request refunds in your Google Play subscriptions. Subscriptions renew automatically until cancelled, and access normally continues to the end of the paid period. Refunds or credits are available only when required by law or expressly offered at checkout, and the seller may also refund a transaction at its own discretion to resolve a dispute. Price changes apply prospectively after notice.

Credits and usage

Credits are limited service units, not currency or stored value. You may buy them separately, but cannot transfer or redeem them for cash. Starter credits expire 14 days after email confirmation; subscription credits expire at cycle end; purchased credits do not expire while the account exists. Any feature may be used while the balance covers its published cost, subject only to technical, safety, and fair-access controls. Credits are charged when provider processing starts, including if it later fails; requests stopped before then are refunded. Live conversation reserves the requested credits the balance can cover, charges one credit per started five seconds, and restores unused reserved credits at settlement. Refunds and disputes reverse the related purchased credits; if those credits were already spent, credit use is frozen until the resulting debt is resolved. Account deletion forfeits unused credits, while required payment, refund, dispute, tax, fraud, and accounting records may be retained. Cancelling a subscription does not remove separately purchased credits.

Availability, suspension, and account deletion

Features may change, pause, or end, and no uninterrupted uptime is promised. Access may be limited or suspended for security, abuse, legal compliance, nonpayment, or breach of these Terms. You can request deletion in Settings after cancelling any paid plan. Deletion removes account data from active systems subject to backups, fraud prevention, billing, safety, and legal retention duties.

Disclaimers and limits of liability

To the fullest extent permitted by law, the service is provided “as is” and “as available,” without warranties of accuracy, fitness, non-infringement, or uninterrupted operation. The operator is not liable for indirect, incidental, special, consequential, or lost-profit damages. Aggregate liability is limited to the greater of US$100 or fees you paid for the service in the prior 12 months. These limits do not apply where prohibited, including liability that cannot lawfully be excluded.

Governing terms and changes

Verified governing law and venue appear in the operator details when publication is complete. Mandatory consumer protections in your home jurisdiction continue to apply. Material changes will be posted with a new version date and, where appropriate, renewed acceptance will be requested. Continued use after an effective update means acceptance where law permits.